AHS says 911 call about fatal dog attack was initially classified as ‘non-life-threatening’

Alberta Health and fitness Products and services suggests it has completed an investigation into why it took 30 minutes for an ambulance to answer soon after canines fatally attacked an 86-yr-outdated lady in Calgary’s Capitol Hill neighbourhood on Sunday. 

Law enforcement and paramedics who had been referred to as to the scene in the city’s northwest identified the hurt lady who was taken to clinic and later on died.

Alberta Well being Providers, which operates crisis clinical providers, said in a statement that the initial 911 phone was despatched to law enforcement dependent on the details presented from the scene.

Spokesperson James Wooden said the call was initially triaged as non-existence-threatening, but police notified EMS when they arrived on scene that the patient’s injuries were serious.

Wooden says EMS then dispatched an ambulance, which arrived 9 minutes afterwards.

“This tragic incident happened at a time of extremely high EMS call volumes,” he reported. “Nonetheless, at the time the phone was deemed significant priority, an ambulance was dispatched immediately.

“AHS is discussing these conclusions further more inside of EMS and will reach out to [Calgary police] to detect any even more learnings from this tragic incident.”

Steve Buick, a spokesperson for Overall health Minister Jason Copping, explained the minister was “relieved” to hear that the AHS investigation confirmed there was no undue hold off in the EMS reaction.

In a statement to CBC News, Buick said it appeared the first get in touch with did not show that the incident was urgent, but that AHS responded appropriately when they acquired far more details. 

“It would not transform the fact that this demise was a awful tragedy, or the want to handle the strain on EMS,” mentioned Buick. 

“We will need to hold supporting EMS and including regardless of what methods are needed until finally we get reaction situations back in AHS’s targets, where by they were right until very last summer when volumes surged by up to 30 per cent.”